Support

Support, corrections, and business updates

Use this page when a Providence Guide page needs correction, a business record needs an update, or you want to discuss support or commercial questions without confusing them with editorial recommendation.

Support Boundary

Support is public-facing, not pay-to-appear

Providence Guide can accept support requests and partnership conversations, but editorial recommendation, ranking language, and commercial contact remain separate by design.

Use Cases

What this page is for

The faster path depends on whether the request is factual, operational, or commercial.

Corrections

Fix factual mistakes quickly

Report wrong phone numbers, broken action links, stale hours context, or a factual mismatch between the page and the official source footprint.

Ownership

Claim or update a listed business

If you represent a Providence business already on the site, use the claim form on that business page first. This is the cleanest way to attach updates to the right record.

Partnerships

Ask about commercial support honestly

The commercial posture is support for verified presence, better machine readability, and tracked actions. It is not a promise of AI ranking or editorial inclusion.

Editorial Boundary

What support does not do

This line stays visible because the publisher should remain useful and credible.

No Paid Inclusion

Support does not buy recommendation

A support request, claim request, or commercial conversation does not guarantee that a place is added to a guide or kept in the public editorial cut.

No Ranking Claims

No promise of AI placement

Providence Guide can improve verified presence and tracked actions. It does not guarantee citation in AI products or ranking in search systems.

Truth First

Better to remove than fake freshness

If a business fact cannot be maintained honestly, the fact should be generalized, corrected, or removed rather than left stale.

Publisher Contact

Where support requests should go

Support and commercial questions should still have a clear human path.

Email

[email protected]

Use [email protected] for support, correction, and publisher-side requests. If the request is about a listed business you represent, include the page URL or use the claim form on that page first.